1. Agreement to these terms
By accessing 360xcel.com, submitting a project brief, emailing support@360xcel.com, or otherwise using our site, you agree to these Terms & Conditions and our Privacy Policy. If you do not agree, do not use the site or submit information to us.
If you are using the site on behalf of a company, you represent that you have authority to bind that company to these terms.
2. Who we are and what we offer
360XCEL is a technology brand focused on four pillars for United States–facing operators:
- POS systems — terminals, inventory, payments, and multi-store retail / restaurant operations.
- Energy — commercial solar, battery energy storage (BESS), and energy monitoring (EMS).
- Artificial intelligence — computer vision, predictive ops, and operator copilots.
- Robotics — warehouse AMRs, pick cells, cobots, and related industrial automation.
We may also provide systems integration across those pillars. Marketing pages describe capabilities at a high level; they are not a binding statement of scope, price, timeline, or performance for any specific project.
3. Website use
You may browse public pages for informational purposes. You agree not to:
- Scrape, crawl, or harvest the site in a way that overloads or disrupts our systems.
- Attempt to gain unauthorized access to servers, forms, or non-public areas.
- Upload malware, spam, or content that is unlawful, deceptive, or infringing.
- Misrepresent your identity or affiliation when contacting us.
- Use site content to train competing public models where prohibited by applicable law or these terms, except for ordinary browser caching and search indexing of publicly available pages.
We may suspend or restrict access if we reasonably believe these rules are being violated.
4. Project briefs and inquiries
The contact form and email channel are for serious commercial inquiries. Submitting a brief does not create a contract, reserved capacity, or a commitment to bid. We may decline work that is a poor fit, incomplete, or outside our pillars.
You are responsible for the accuracy of information you send. Do not include secrets you are not authorized to share. If you need an NDA before sharing sensitive details, say so — mutual NDAs are available on request.
5. Proposals, statements of work, and paid engagements
Any paid project is governed by a separate written agreement (for example a statement of work, master services agreement, purchase order, or signed proposal). If there is a conflict between these website terms and a signed contract, the signed contract controls for that engagement.
Until a written agreement is signed by authorized parties, estimates, slide decks, discovery notes, and verbal discussions are non-binding.
6. Intellectual property
The 360XCEL name, logos, site design, copy, and media on 360xcel.com are owned by 360XCEL or its licensors. You may not copy, modify, or redistribute them for commercial use without prior written permission, except for fair use or other rights that cannot be waived under applicable law.
Client deliverables, licenses, and residual IP from a paid engagement are defined in the applicable contract — not by these website terms alone.
7. Confidentiality
We treat project briefs and discovery materials as confidential business information and use them to evaluate fit and prepare responses. You agree to treat any non-public pricing, architecture, or process details we share before contract as confidential, unless we publish them or they become public through no fault of yours.
8. Disclaimers
The site is provided “as is” and “as available.” To the fullest extent permitted by law, 360XCEL disclaims warranties of merchantability, fitness for a particular purpose, and non-infringement regarding the website content.
Case studies, metrics, and examples describe outcomes that depended on specific sites, scopes, and operator conditions. They are not guarantees of future results. Energy, AI, and robotics deployments involve physical systems, safety requirements, and third-party hardware or utilities outside our sole control.
9. Limitation of liability
To the fullest extent permitted by law, 360XCEL and its team will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or reliance on public site content.
Our aggregate liability arising from website use (not from a separate signed services contract) will not exceed one hundred U.S. dollars (USD $100). Nothing in these terms limits liability that cannot be limited under applicable law.
10. Governing law
These terms are governed by the laws of the United States and the State of Delaware, without regard to conflict-of-law rules, except where mandatory consumer or local law requires otherwise. Courts located in Delaware will have exclusive jurisdiction over disputes arising from these website terms, unless a signed services contract specifies a different venue.
11. Changes
We may update these Terms & Conditions from time to time. The “Effective” date at the top will change when we do. Continued use of the site after an update means you accept the revised terms for future use of the site.
12. Contact
Questions about these terms: support@360xcel.com. Project inquiries: use the contact form.